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Turn your returns into a competitive advantage

OVER 8 MILLION DOLLARS SAVED IN RETURNS A YEAR.

How We Help
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Services

Whether you need one, or several of our services, we can help! We start by evaluating your current processes, then make recommendations based upon your budget and needs.

Receive & Credit

Strengthen vendor and customer relations by streamlining

Refurbishing & Analysis

Gain insightful statistics about your product that help prevent returns

Recover Product

Go from loss…to profit. Increase revenue by moving re-salable product quickly

Recycle

Help save the world! We’re all in this together, show your consumers that you're willing to do your part

Full Catalog

How can RMI help you?

Let’s take a look at the consumer returns industry and its trends and projections

RMI has the knowledge & experience to help combat these industry trends.

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Actual Product Defects

only 5 percent of returns are related to actual product defects

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Actual Product Defects

27 percent of consumer returns are attributed to buyer's remorse

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Actual Product Defects

68 percent of returned products are characterized as "No Trouble Found" when the product was tested against relevant specifications

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Actual Product Defects

In order to stay competitive in today's market, you need to have a plan for all of your returned products.

Mission Statement

Our mission is simple: stop returns before they ever happen. Instead of waiting for problems to pile up, we fix them at the source through expert product development, smarter packaging, and strategic returns planning. Talk to us early, save money instantly, and turn your returns into a competitive advantage.

Kevin Gerberding

RMI Owner